Turn to Yellow Cab of Lubbock for safe and secure taxi services. We are a dependable taxi/Cab service in Lubbock, Texas with more than 35 years in business. The new owners are very excited to serve the Lubbock community and surrounding area and to set a service standard that is second to none. With our passion to gain our client’s satisfaction, we are creating a taxi delivery experience which Lubbock and its surrounding communities can be proud of. We have invested in a state of the art digital dispatching system with a number of new capabilities including on-line booking, mobile website, smartphone apps and in-car credit card processing. We are improving the speed of our cab service to give better customer satisfaction. Additionally, we now have the ability to capture your comments or inputs about our service. We welcome your input.
We believe that taxis are essential to the community and its citizens. Our team clearly recognizes the community has a choice of transportation providers. Our pledge is to work diligently to create an enjoyable and safe transportation experience for every customer and to build a brand that we will be proud of. Regardless of what our competition does, we are committed to the objectives of public safety, consumer advocacy and service quality. We believe those objectives will create the foundation for the new Yellow Cab of Lubbock.
- Drivers of Good Character with strong driving records
- Maintain licenses as required by City Ordinance
- Drivers who meet or exceed City Required Background checks and drug tests
- Vehicles which meet or exceed City Permitting Guidelines
- Insurance which meets or exceeds City Requirements
Be a Consumer Advocate
- Maintain 24/7 operation – both dispatch center and cab availability
- Operate completely within the pricing guidelines set by the city
- Be accessible through all communication platforms (landline, internet & smartphone)
- Provide cab service to all Lubbock Citizens and visitors and all areas of the City
- Other companies charge booking fees or have prices that go up at any time or at peak times as much as 11X. We use regular taxi rates plus 0 on every ride, any day, any time, rain or shine.
- Service Quality
- Start every customer contact with a friendly, professional and can-do attitude
- Arrive at our customer’s location within 20 minutes of customer contact
- Meet 100% of our reservation commitments
Contact us in Lubbock, Texas, to work with our dedicated taxi company.